MRG updates its methodology in order to continue providing its customers with a reliable service, based on rigour, quality, transparency, accessibility and security

Data protection

Concerning personal data protection policy, Madrileña establishes and maintains highly committed to the protection of information and the implementation of actions aimed at the preservation of its confidentiality, integrity and availability. The management model of MRG personal data complies with the requirements established in current legislation, with the aim of safeguarding the rights of the individuals concerned at all times.

Gas distribution and balance

Order IET/2355/2014 published on 12 December amending
Order ITC/3128/2011 of 17 November, and entering into force on 1 March 2015, has led Madrileña Red de Gas to verify the correct adaptation of its IT tools and ensure that it is prepared to take ownership of the distribution processes n+1 and arrangements for the whole of the network at the time of sectorisation. Since its entry there has been 100% compliance with the daily protocol in the networks acquired from Iberdrola at the time and, therefore, no penalties.

MRG has carried out the adaptation of the new version of the communications system with the Technical System Manager SL-ATR 2.0 correctly and on time.