Extending the collaboration agreement with the CAM and also ASEFOSAM, while at the same time improving dialogue with the official bodies.

Plan Renove in the CAM

With the aim of increasing the safety of the installations and promoting energy efficiency by replacing collective boilers and industrial components to gas, MRG has extended its collaboration agreement for developing the Plan Renove of Salas de Calderas (Renovation Plan for Boiler Rooms) in the Community of Madrid (CAM). Participating in it were the Energy Foundation of the Community of Madrid, Gas Natural Madrid sdg, S.A., Madrileña Red de Gas, S.A.U, the Association of Plumbing, Sanitation, Gas, Heating, Climate Control, Maintenance, Electricity and Related Businesses of Madrid (ASEFOSAM) and the Association of Spanish Manufacturers of Generators and Hot Water Heat Emitters (FEGECA). The amount of this initiative exceeds 450,000 euros.

Collaboration agreement

As part of our objective of strengthening the business activity resulting from the public offering, we at MRG have extended the collaboration agreement with the business association ASEFOSAM, signed in March 2013, in which there is participation from 480 installation companies. Compared with the previous year, there has been an increase in the market’s vertical saturation (VS) results of 19%.

To improve this activity, we have developed an application for mobile devices, through which the collaborating and installing companies will be able to see the potential of VS across our entire distribution area.

Dialogue with organisations

In our constant efforts to improve relations and dialogue with the official bodies of the Community of Madrid in the field of customer care, at Madrileña Red de Gas we hold regular meetings with the different organisations of the Region and City of Madrid (Directorate-General of Industry, Directorate-General for Consumer Affairs, Municipal Office for Consumer Information, etc.), involving them in each and every one of the campaigns undertaken by Madrileña throughout the year.

One example is the campaigns associated with the detection of anomalies in natural gas meters, as well as the campaigns for verifications of the condition of the regular inspections or safety campaigns at the installations.